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Pay or request review of a parking ticket in Victoria
Victoria, British Columbia, Canada
Victoria, British Columbia, Canada. If a Victoria ticket seems wrong, request review before paying: paid tickets are not reversed. Submit the form, email or
Key information
If a Victoria ticket seems wrong, request review before paying: paid tickets are not reversed. Submit the form, email or attend City Hall. Ticket reviews are not available by phone.
On this page
Pay through a verified route
Pay online by ticket number or licence plate, in person at the Public Service Centre, or by cheque/money order through mail or the Pandora Avenue deposit box. Do not mail cash.
The city reduces fines paid in the first two weeks, sends reminders at 45 and 60 days and refers unpaid fines to ARO after six months. If a message seems suspicious, confirm it with Parking Services before paying.
First review and evidence
Use the online review form, email the ticket copy with your name, contact details and reason, or complete a form at City Hall on weekdays 8 a.m. to 4:30 p.m. A telephone conversation is not a formal review request.
If you disagree with the review result, contact parkingservices@victoria.ca for adjudication. Request the city evidence package before the hearing if useful; it includes the ticket, applicable officer notes and photos, bylaw excerpt and your correspondence.
Adjudication limits
A hearing normally takes fifteen to thirty minutes, with at least fourteen calendar days’ notice. Evidence can be presented in person, by scheduled phone hearing or by a representative.
The adjudicator decides whether the reported violation occurred, not personal hardship, and cannot reduce the fine. A valid finding adds $25 to the full ticket price. Missing the hearing or being unreachable by the chosen method results in a valid ticket.
Key details at a glance
| Item | Details |
|---|---|
| Early-payment period | First two weeks |
| Reminder letters | 45 and 60 days |
| Collections referral | After six months |
| Adjudication notice | At least fourteen calendar days |
| Valid-ticket adjudication fee | $25 added |
Steps to follow
- Choose pay or review
Paid tickets cannot be reversed.
- Submit reason and evidence
Use the review form, email or in-person service.
- Consider adjudication
Understand hearing limits, date and possible fee.
Named service locations
Maps use the official address or named site. They do not confirm a particular accessible entrance, current opening status or available parking.
Victoria City Hall
1 Centennial Square
The Public Service Centre is on the ground floor of City Hall. Payment service hours are weekdays 8 a.m. to 4:30 p.m., excluding statutory holidays.
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Useful questions and answers
Can I request a ticket review by phone?
No. Use the form, email or in-person process.
Can a paid ticket be reversed?
The city states paid tickets will not be reversed.
What does an emailed review need?
Ticket copy, name, contact information and reason for review.
When are reduced payment amounts available?
Within the first two weeks.
When does the city send reminders?
At 45 and 60 days for unpaid fines.
Can a collection agency text about old fines?
The city says ARO may text, call or write after referral; confirm doubtful messages with Parking Services.
Can an adjudicator lower the fine?
No. The decision is whether the violation occurred.
What extra fee applies if the ticket is upheld?
$25, in addition to the full ticket price.
How much notice is given for a hearing?
At least fourteen calendar days.
What if I miss the scheduled hearing?
The ticket is deemed valid if you do not attend or cannot be reached as arranged.