The Senior Marine Specialist is responsible for providing subject matter expertise related to designing and delivering in-service support for ships built under the National Shipbuilding Strategy (NSS) and other customer fleets.
Reporting to the Senior Manager, In-Service Support, the incumbent will work closely with Engineers, Integrated Logistics Support specialists, Supply Chain Management, Suppliers, Customers and End users. The role will mainly focus on support provided to the Royal Canadian Navy (RCN) and the Canadian Coast Guard (CCG), spanning all phases of the vessel and equipment lifecycle from concept design through development, build, transition-to-service, warranty and in-service support. The incumbent will increase the quality and pace of delivery, ensuring that all support solutions are aligned with customer requirements, regulatory standards, and broader organizational goals.
Note: This position qualifies for an optional hybrid work schedule after 90 days of onsite work and onboarding. Employee will be subject to the terms of the Flexible Work Policy Agreement.
What you'll do
Warranty Execution
- Ensure accurate capture of warranty claim data to enable robust warranty trend reporting.
- Perform system/equipment/component‑level warranty data analysis to identify trends and feed Lessons Learned into Supply Chain, Engineering, Test & Trials, Integrated Logistic Support, and other teams.
- Conduct initial technical investigations on vessel warranty claims, locate and organize technical data (manuals, drawings, vendor info) to support claim resolution.
- Support the specifications, procurement, and tracking of materials required for warranty resolution.
- On occasion support and oversee execution of Warranty related corrective actions managing trades, suppliers and OEMS and obtaining customer sign-off.
- Support the creation and maintenance of instructional materials, ship system manuals, e-learning modules, and practical exercises in line with defence and industry standards.
- Review and validate training materials (i.e. lesson plans, CBT storyboards) and technical publications for technical accuracy, instructional soundness, and client compliance
- Author sections of ship system manuals and training material as required, including identification of safety hazards and system integration aspects.
- Provide subject matter expert review of supplier technical information, publications and training media.
- Attend Integrated Project Team (IPT) meetings with the ILS team and clients (e.g., DND, RCN, and CCG) to review technical publications and/or training materials requiring discussion, clarification, or decision-making.
- Interpret, apply, and advise ILS team and clients (i.e. DND, RCN, CCG) on training standards, qualification requirements, and competency frameworks for marine and combat systems.
- Offer guidance and subject matter expertise in naval systems to include mechanical, electrical, hull systems and naval architecture to clients and internal ILS team.
- Analyze the impact of engineering changes on the support solution for vessels, systems and equipment.
- Stay current with emerging trends, technologies, and best practices in ship and equipment support, lifecycle materiel management, and defence/shipbuilding standards.
Technical Publications and Training
Logistic Support Analysis
Support Solution Development
- Develop technical solutions for competitive in-service support tenders / Requests for Proposals.
- Support engagement with suppliers, partners and other Seaspan companies to assess capability and establish joint approaches to support solution delivery.
- Identify risks and opportunities relating to support solution design and delivery, implementing mitigation strategies and improvements.
- Support the identification, analysis, and communication of lessons identified across all support programs.
What you’ll bring
- 10-15+ years of experience as leader or member of a vessels Engineering team (Electrical focus preferred) with leadership experience such as:
- Electrical officer for Canadian Coast Guard;
- Or QL6B (or equivalent) in Marine Engineering, Marine Electrical or Hull from the Royal Canadian Navy;
- Or equivalent
- Life Cycle Material Manager training/qualification considered an asset
- Further qualifications such as degree/diploma in Engineering, Logistics, Project Management and Adult Education considered an asset
- Commitment to upholding safety and compliance with regulations and company policies.
- Proven experience developing and reviewing maintenance procedures and documentation.
- Working knowledge of shipbuilding processes, maritime systems, or engineering concepts.
- Proven experience reviewing and validating technical publications, training documentation and qualification standards.
- Understanding of Integrated Logistics Support (ILS) frameworks and life-cycle management.
- Effective team-building and leadership abilities, with experience leading diverse teams.
- Strong interpersonal skills to collaborate effectively and manage stakeholder expectations.
- Capacity to plan, prioritize, and oversee multiple projects within strict deadlines, with minimal supervision.
- Excellent written and verbal communication skills for presenting materials and facilitating workshops.
- Ability to influence and negotiate effectively with both internal and external stakeholders.
- Proactive approach to identifying gaps, proposing solutions, and driving implementation.
- Further experience considered an asset, including:
- Demonstrated experience performing Life Cycle Materiel Management (LCMM) functions for complex marine, industrial or military systems
- Experience working with CCG, DND, PSPC, or industry partners on procurement, support or training programs
- Employment experience in the Naval Fleet Schools (NFS) or Canadian Coast Guard Academy
- Strong understanding of marine/naval technical occupations
- Must be eligible to obtain and maintain an appropriate security clearance as per contract requirements.
- Willingness to travel domestically, as required, to support activities across multiple sites.
- Must be eligible to obtain and maintain an appropriate security clearance as per contract requirements.
- Willingness to travel domestically, as required, to support activities across multiple sites.
Why you’ll love working here
- This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come.
- In addition to an annual bonus and pension plan matching, this role provides you with a very competitive salary in line with the successful candidate’s experience.
- We also provide the best-in-class health and wellness benefits package for this position, including things such as extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more), dental care, vision care, life insurance, medical leave coverage, parental leave coverage, $500 personal spending account, and an Employee Family Assistance Program (EFAP).
