Mandate
Reporting to the Manager, Educational Integration, the Coordinator, Student Development is responsible for leading the design, coordination, implementation, and evaluation of residence-based co-curricular programming, engagement initiatives, and student development opportunities that support the academic success, personal growth, sense of belonging, and overall student experience of residence students. The role advances the strategic goals of Residence Services by developing a student-centered programming model grounded in student development and learning theories, fostering meaningful involvement opportunities, and creating transformative learning experiences for students living and working in residence.
The Coordinator provides leadership for the operation and utilization of the Resource HUB, including co-curricular programming spaces, the community kitchen, and the Program Resource Centre (PRC). The position builds and maintains collaborative partnerships with campus and community stakeholders, supports the development and supervision of student staff and volunteers, and ensures the effective use of financial, physical, and human resources in the delivery of residence-wide programs and events.
Objectives
- Develop, implement, and evaluate a comprehensive residence programming model that supports student learning, engagement, well-being, community development, and academic success.
- Plan and coordinate residence-wide programs, initiatives, events, recognition activities, and orientation experiences that enhance the student experience and align with Residence Services' strategic priorities.
- Lead the administration, operation, and continuous improvement of the Resource HUB and Program Resource Centre, ensuring accessible, inclusive, and effective programming resources and spaces.
- Provide supervision, training, guidance, and support to student staff and volunteers involved in programming and community engagement activities, fostering leadership development and program excellence.
- Collaborate with Residence Life staff, campus partners, and community organizations to deliver innovative programs and services that address student needs and support institutional goals.
- Establish and maintain effective assessment and evaluation practices to measure program outcomes, inform decision-making, and support continuous improvement.
- Manage assigned budgets, resources, and operational processes to ensure responsible stewardship and effective program delivery.
- Represent Residence Services on committees, working groups, and campus initiatives, contributing expertise, providing recommendations, and supporting organizational decision-making.
- Foster inclusive, equitable, and welcoming environments that encourage student participation, community building, and meaningful engagement across residence communities.
This position requires a minimum of an undergraduate degree plus a minimum of 3 years of experience in program development, implementation and event planning for students in a higher educational or similar environment, or equivalent.
Knowledge, Skills, And Abilities
- Demonstrated experience with program coordination, implementation, assessment and administrative experience particularly in higher education and residence programs.
- Demonstrated knowledge and application of student development theory.
- Experience with creating and monitoring budgets.
- Supervisory experience is considered an asset.
- Knowledge and ability to work effectively with residents and student staff and to provide coaching, leadership and support, including to students from diverse backgrounds (e.g.: Indigenous students, graduate students, international students etc.)
- Ability to work under pressure, meet tight deadlines and effectively handle changing priorities.
- Outstanding written and verbal communication skills; ability to share information in a collaborative and effective manner.
- Knowledge of equity, diversity, inclusion, and decolonization principles and the ability to apply them to a residence life and post-secondary environment.
- Use of a trauma informed approach to service delivery and to student engagement work.
- Knowledge of harm reduction approaches and principles and ability to apply those to program development.
- Demonstrated ability to manage projects while working closely and effectively with multiple departments, organizations, and individuals in a complex environment.
- Proficiency with computer programs and systems (i.e., Microsoft Office Suite, Canva etc.)
- Some weekend and evening work will be as required for programs and events.
