Jobs in Victoria

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Within 25 km of Victoria

Added 18 hours ago
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Assistant Director, Digital Experience and Communication Services
BC Pension Corporation
Victoria, BC
- $108,500.18 to $144,300.18 CAD / year
Added 1 day ago
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BC Pension Corporation

Assistant Director, Digital Experience and Communication Services

Victoria, BC, Canada

Salary Range: $108,500.18 to $144,300.18 per annum · Full-time

Within 25 km of Victoria · About 1 km from the city centre

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Job details

Pay: Salary Range: $108,500.18 to $144,300.18 per annum
Job type: Full-time
Apply by: Apr 20, 2027
Posted: Oct 22, 2026

Original job description

Reports to: Director, Member Services and Experience

Salary Range: $108,500.18 to $144,300.18 per annum

Union/Excluded: Excluded

Security Screening: Required

Job Type: Regular full time

Additional Info: An eligibility list to fill future vacancies may be established.

We are seeking an Assistant Director, Digital Experience and Communication Services to join our team in VICTORIA, British Columbia, Canada.

Step into a leadership role where you can shape the future of our member experience.

As we prepare for Wave 3, you’ll help lead the development of new pension plan websites and bring our Member Experience and Engagement Strategy to life, creating simpler, more intuitive and engaging experiences.

Working closely with the Director, Member Services and Experience, you’ll lead and empower managers and professional staff across digital products, user experience, content, education, forms and correspondence. You’ll set direction, align priorities, manage budgets and resources, and turn strategy into meaningful results for members and employers.

Hybrid Work Model

This position is located in our Victoria, BC office. You will have the flexibility to work part of the time on-campus and part of the time off-campus. The requirement for on-campus presence is a minimum of 40% of your schedule in a month.

Additional requirements are determined by the role functions and operational needs of each business area.

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More about this job

Responsibilities

Lead managers and professional staff across digital products, user experience, content, education, forms, and correspondence. Set direction, align priorities, manage budgets and resources, and advance new pension plan websites and the Member Experience and Engagement Strategy.

Requirements

The posting does not specify formal education, experience, or credential requirements. It describes a senior leadership role requiring the ability to lead teams and manage digital experience and communication services, budgets, resources, and strategic initiatives.

Skills

Leadership
Digital Product Management
User Experience
Content Strategy
Member Experience
Member Engagement
Strategic Planning
Priority Alignment
Budget Management
Resource Management
Staff Development
Communication
Education
Forms and Correspondence

Visa sponsorship

Not detected in the job text

Keywords

Digital Experience
Communication Services
Member Services
Member Experience
Member Engagement Strategy
Pension Plans
Pension Plan Websites
Digital Products
User Experience
Content
Education
Forms
Correspondence
Leadership
Strategic Planning
Budget Management
Resource Management
Manager Development
Professional Staff
Wave 3
Government Administration

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